JOB OVERVIEW
Company: Enat Bank S.C
Position(s): Junior Customer Service Officer | Branch Manager Grade C
Location: Ethiopia (Assella & Bedelle)
Job Type: Full-time
Salary & Benefits: As per Bank Scale
Application Deadline: May 5, 2026
About Enat Bank
Enat Bank S.C is a private financial institution established by visionary Ethiopian businesswomen with a mission to empower women while delivering inclusive, efficient, and customer-focused banking services. The bank plays a key role in expanding financial access and supporting economic growth across Ethiopia.
Position 1: Junior Customer Service Officer (Fresh Graduates)
Qualifications
- BA Degree in Accounting, Banking & Insurance, Banking & Finance, Management, Business Administration, Sales, Marketing, Economics, or related fields
- Minimum CGPA: 3.00
- Exit Exam required (Mandatory)
Experience
- No prior experience required
Requirements
- Age ≤ 30
- Strong communication and interpersonal skills
- Customer service orientation
- Attention to detail and accuracy
Responsibilities
- Provide frontline banking services to customers
- Process transactions accurately and efficiently
- Maintain strong customer relationships
- Ensure compliance with banking procedures
Place of Work: Assella
Position 2: Branch Manager Grade C
Qualifications
- MA/MBA in Banking & Finance, Accounting, Business Administration, Economics, Management, or related fields with 6.5 years experience
OR - BA Degree with 8.5 years of banking experience
Experience Requirements
- At least:
- 2 years as Customer Service Manager Grade B
OR - 3 years as Branch Accounts Administrator Grade A
- 2 years as Customer Service Manager Grade B
Key Skills
- Leadership and team management
- Strategic planning and decision-making
- Strong understanding of banking operations
Responsibilities
- Lead branch operations and staff
- Drive business growth and customer acquisition
- Ensure compliance and service quality
- Manage financial and operational performance
Place of Work: Bedelle
What Enat Bank Offers
- Competitive salary based on bank scale
- Professional growth opportunities
- Inclusive and supportive work environment
- Opportunity to contribute to financial inclusion and women empowerment
How to Apply
Interested and qualified applicants are invited to apply online via the official portal:
Contact: 0115522835
Important Notes
- Only shortlisted applicants will be contacted
- Ensure all required documents are submitted
- Incomplete applications will not be considered
- Apply before the deadline
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