JOB OVERVIEW
Position: TWG Assistant Officer
Location: British Embassy, Addis Ababa, Ethiopia
Salary: USD 45,874 per annum
Deadline to Apply: June 16, 2025
Organization: British Embassy
About the British Embassy in Ethiopia
The British Embassy in Addis Ababa represents the UK Government in Ethiopia, the African Union, and Djibouti. The Embassy works to advance UK interests, promote democratic values, and foster economic and social development.
As a diversity-friendly, inclusive employer, the British Government encourages applications from individuals of all backgrounds, ensuring equal opportunities and promoting respect in the workplace.
Position Summary: TWG Assistant Officer
We are seeking a proactive, detail-oriented TWG Assistant Officer to support the Technical Work Group (TWG) team. The successful candidate will play a critical role in improving people practices, ensuring quality service delivery, and supporting HR-related technical operations.
Key Responsibilities
Technical Operations Support (75%)
- Serve as the first point of contact for technical work request inquiries
- Manage HERA requisitions and goods/services receiving
- Liaise with business partners, service providers, and government offices
- Maintain estate records and update work progress using IT systems
- Record and process all work requests and PPM (Planned Preventive Maintenance) schedules
- Track staff annual leave, prepare overtime sheets, and maintain records
- Input maintenance data into Pyramid system
Administrative Support (25%)
- Act as deputy for the TWG Office Manager during absences
- Process day labor payments and submit to Accounts
- Coordinate monthly fuel distribution with the transport team
- Review and archive TWG vehicle journey sheets
- Represent TWG in landlord communications
- Handle strategic tools and respond promptly to queries
Required Qualifications & Skills
- Bachelor’s Degree in Customer Service, Management, or a related field
- Basic computer proficiency and Microsoft Office skills
- Strong verbal and written communication
- Knowledge of Health and Safety procedures
- Problem-solving and critical thinking capabilities
- Strong organizational skills and email etiquette
- Ability to manage documentation, timelines, and inter-departmental communication
How to Apply
Apply Online via Official Portal:
- Location: British Embassy, Addis Ababa
- Salary: USD 45,874 annually
- Application Deadline: June 16, 2025
Note: Applications will only be considered if submitted via the official tal.net portal. Applications submitted through other sites will not be received.
Equal Opportunity Employer
The British Government is proud to be a diversity-friendly employer. We do not discriminate on the basis of race, religion, gender, disability, age, or any other protected category. Everyone is encouraged to apply
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