JOB OVERVIEW
Company: Zemen Bank S.C
Position(s):
- Customer Service Officer – I
- Banking Center Manager (Grade C)
- Deputy Banking Center Manager II
Location: Jimma, Arba Minch, Hossana, Burayu Keta
Job Type: Full-Time
Salary & Benefits: As per Bank Scale
Application Deadline: May 8, 2026
About Zemen Bank
Zemen Bank S.C is a reputable private financial institution in Ethiopia providing efficient, innovative, and customer-focused banking services. The bank operates in compliance with national regulations and plays a significant role in promoting financial inclusion and economic growth.
Position 1: Customer Service Officer – I
Qualification
- BA Degree in:
- Banking & Finance
- Accounting
- Economics
- Management
- Related fields
Experience
- Minimum 1 year relevant banking experience
Work Locations
- Jimma Banking Center
- Arba Minch Banking Center
- Hossana Banking Center
- Burayu Keta Banking Center
Key Responsibilities
- Provide front-line banking services to customers
- Handle deposits, withdrawals, and account-related inquiries
- Maintain customer satisfaction and service quality
- Ensure compliance with bank procedures and policies
Position 2: Banking Center Manager (Grade C)
Qualification
- BA Degree in Accounting, Finance, Management, Economics, Business Administration or related fields
Experience
- Minimum 8 years of progressive banking experience
- At least 2 years as Branch Manager
Location
- Burayu Keta Banking Center
Key Responsibilities
- Lead and manage branch operations
- Ensure achievement of business targets
- Supervise staff and improve performance
- Maintain strong customer relationships
- Ensure compliance with banking regulations
Position 3: Deputy Banking Center Manager II
Qualification
- Bachelor’s Degree in Accounting, Finance, Management, Economics, Business Administration, or related fields
Experience
- Minimum 5 years relevant experience
- 2 years as Senior Officer/CSO III (Accounts) OR
- 1 year as Deputy Banking Center Manager in a supervisory role
Location
- Burayu Keta Banking Center
Key Responsibilities
- Support branch manager in daily operations
- Supervise staff and ensure service delivery
- Monitor performance and reporting
- Assist in achieving branch targets
Important Notes
- Incomplete applications will not be accepted
- Only shortlisted candidates will be contacted
- Clearly state the position you are applying for
- Follow application instructions carefully
How to Apply
Interested and qualified applicants should submit:
- Application Letter
- Updated CV
- Supporting credentials (in PDF format)
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