JOB OVERVIEW
Company: Safaricom Ethiopia
Location: Addis Ababa, Ethiopia
Job Type: Full-time
Positions: 6
Deadline: May 25, 2026
About the Company
Safaricom Ethiopia is owned by an international consortium comprising Vodafone Group, Safaricom PLC, Vodacom Group, Sumitomo Corporation, and British International Investment.
The company is committed to accelerating Ethiopia’s digital transformation by providing innovative telecommunications, digital financial, and technology-driven services.
Position 1: Specialist – Contact Center Planning and Delivery
Qualifications
- BSc Degree in:
- Computer Science
- Computer Engineering
- Information Technology
- Software Engineering
Experience
- Minimum 3 years experience in systems planning and support
- Minimum 1 year experience in:
- DEVOPS
- Object-Oriented Programming (Java/C++/C#)
- Experience with:
- RDBMS and NoSQL Databases
- JavaScript
- Report Builder Tools
- Linux/Ubuntu or Windows Operating Systems
- IT-related projects
Additional Skills
- Cloud Computing Concepts
- Virtualization
- Containerization
- Kubernetes
- CI/CD Pipelines
- Communication and stakeholder management skills
Place of Work
- Addis Ababa
Position 2: Senior Accountant – Credit Control
Qualifications
- Bachelor’s Degree in:
- Accounting
- Finance
- Related Fields
Additional Advantage
- ACCA qualification
Experience
- Minimum 3–4 years experience in:
- Credit Control
- Account Management
- Debt Management
Required Skills
- Debt acquisition and management
- Financial modeling
- ERP systems such as Oracle
Place of Work
- Addis Ababa
Position 3: Systems Engineer – BSS
Qualifications
- BSc Degree in:
- Telecommunication Engineering
- Electrical & Electronics Engineering
- Computer Science
- Information Technology
Experience
- Minimum 2 years experience in:
- Telecommunications
- IT Environment
- Software Engineering
Knowledge Areas
- CRM Systems
- Billing Systems
- Voucher Management Systems
- Unix/Linux
- Oracle, MySQL, PostgreSQL
- Cloud and Virtualized Solutions
Place of Work
- Addis Ababa
Position 4: Senior Manager – Treasury & Cash Management
Qualifications
- Finance-related Honors Degree from a recognized university
Professional Certifications
- CPA
- ACCA
- CIMA
- ACA
Experience
- 5–8 years accounting and treasury experience
- 3–5 years managerial experience
Required Expertise
- Treasury Operations
- Bank Reconciliation
- Cash Management
- Banking Payment Systems
- Multi-bank Account Management
Place of Work
- Addis Ababa
Position 5: Executive Head of Department – Fleet, Facilities and Property Management
Qualifications
- First Degree in:
- Architecture
- Land & Building Economics
- Quantity Surveying
- Civil Engineering
- Mechanical Engineering
Experience
- Minimum 6 years experience in:
- Project Management
- Property Management
Additional Certifications
- Fleet Operations Certification
- Project Management Certification
- Quantity Surveying Certification (Advantage)
Place of Work
- Addis Ababa
Position 6: Executive Head of Department – Digital and Lifestyle
Qualifications
- Bachelor’s Degree in:
- Marketing
- Business Administration
- Digital Transformation
- Related Fields
Preferred
- Master’s Degree
Experience
- Minimum 8–10 years experience in:
- Digital Marketing
- Customer Loyalty Programs
- CRM
- Telecommunications or Service Industry
Required Expertise
- Digital Loyalty Programs
- Mobile Applications
- Customer Engagement
- Data Analytics
- Digital Platform Ecosystems
Place of Work
- Addis Ababa
How to Apply
Interested and qualified applicants should update their candidate
Application Requirements
- Updated Resume/CV
- Educational Credentials
- Professional Certifications (if applicable)
- Supporting Documents
Application Process
- Update your profile on the company career portal.
- Select the desired position.
- Upload all required documents.
- Submit your application before the deadline.
Important Notes
- Only applicants who meet the stated requirements should apply.
- Ensure all information provided is accurate and complete.
- Attach an updated resume before submitting your application.
- Only shortlisted candidates will be contacted for further assessment.
Application Deadline: May 25, 2026
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