JOB OVERVIEW
Company: Oromia Bank S.C
Position: Branch Sales & Customer Service Officer
Location: City Branches under South Finfinne District, Ethiopia
Employment Type: Permanent (upon successful completion of probation period)
Salary & Benefits: As per the Bank’s salary scale
Application Deadline: May 17, 2026
About Oromia Bank
Oromia Bank S.C. (OB) was established in accordance with the Commercial Code of Ethiopia and the relevant banking proclamations, including the Monetary and Banking Proclamation No. 83/1994 and Licensing and Supervision of Banking Proclamation No. 592/2008.
The bank provides modern banking services with a strong focus on customer satisfaction, financial inclusion, and sustainable growth across Ethiopia.
Position Overview: Branch Sales & Customer Service Officer
Oromia Bank is seeking qualified and customer-oriented candidates for the position of Branch Sales & Customer Service Officer.
The role focuses on providing customer service support, promoting banking products, handling customer transactions, and supporting branch sales operations.
Key Responsibilities
Customer Service Operations
- Provide efficient and professional customer service at branch level
- Respond to customer inquiries and banking service requests
- Support account-related transactions and branch operations
Sales and Business Development
- Promote banking products and services to customers
- Support branch-level sales targets and customer acquisition activities
- Build strong customer relationships and enhance customer satisfaction
Operational Support
- Ensure compliance with banking procedures and operational standards
- Maintain accurate customer and transaction records
- Work collaboratively with branch staff to achieve performance goals
Required Qualifications
Education
BA Degree in one of the following fields:
- Economics
- Business Management
- Finance
- Accounting
- Related fields
Experience
- Minimum of 1 year related banking experience
Required Competencies
- Continuous learning mindset
- Customer focus and service orientation
- Integrity and trustworthiness
- Teamwork and perseverance
- Strong interpersonal and communication skills
- Problem-solving capability
- Technical and operational banking skills
- Action-oriented work approach
Employment Terms
- Permanent employment after successful completion of probation period
Age Requirement
- Applicants must not be more than 30 years old
Duty Station
- City Branches under South Finfinne District
How to Apply
Interested and qualified applicants should submit the following documents in person:
- Non-returnable application letter
- Updated CV
- Copies of supporting credentials
- Original documents for verification
Application Address
Oromia Bank South Finfinne District Office
(Addis Ababa, Ethiopia)
Application Deadline
May 17, 2026
📣 Stay Updated For career opportunities jobs and scholarships
Join our Telegram Channel for daily job updates!
🔗 https://t.me/Habeshan_Jobs_Com
