JOB OVERVIEW
Company: Ethiopost
Position: DFS & NID Assistant
Number of Openings: 8
Location: Addis Ababa, Ethiopia
Job Type: Full-time
Experience Level: Fresh Graduates Welcome
Posted Date: June 30, 2025
Application Deadline: July 3, 2025
Salary & Benefits: As per the company’s HR scale
About Ethiopost
Ethiopost is Ethiopia’s national postal service provider and a state-owned enterprise operating over 600 branches countrywide. As the designated postal operator (DPO), Ethiopost is tasked with fulfilling the government’s universal service obligation (USO) by expanding access to postal, logistics, financial, and government services. The organization is undergoing digital transformation with a new vision to become a global leader in postal innovation and a trusted partner in national identity and digital financial services.
Position Summary: DFS & NID Assistant
This entry-level position provides a unique opportunity for fresh graduates to gain experience in customer service, biometric data processing, and digital financial solutions while contributing to Ethiopia’s National ID Program.
Key Responsibilities
- Greet and professionally assist customers with postal, ID, and DFS service needs
- Accurately process customer transactions and data entry
- Promote and cross-sell Ethiopost’s digital and financial services
- Collect and verify personal information and biometric data for National ID applications
- Support National ID applicants throughout the registration process
- Assist with cash handling, account opening, and e-float transactions
- Reconcile cash and electronic balances daily
Qualifications and Requirements
- Education: Bachelor’s degree in Business Administration, Marketing, Economics, Management, IT, Accounting, or a related discipline
- Experience: No prior experience required (Fresh graduates encouraged to apply)
- Skills Required:
- Strong interpersonal and communication skills
- Attention to detail and customer-first mindset
- Ability to work efficiently in a fast-paced service environment
- Basic computer literacy and familiarity with digital service platforms
Why Join Ethiopost?
- Contribute to a high-impact National Digital ID initiative
- Build foundational experience in customer support and digital services
- Be part of an organization undergoing a modern digital transformation
- Competitive public sector employment benefits
How to Apply
Interested and qualified applicants should submit:
- Application Letter
- Updated CV
- Academic credentials
Via Email:
recruitment@ethio.post
Subject Line: Application for DFS & NID Assistant – July 2025
Deadline: July 3, 2025
Only shortlisted candidates will be contacted for further steps.
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