JOB OVERVIEW
- Organization: EthioChicken
- Position: Customer Care Associate
- Location: Addis Ababa, Ethiopia
- Employment Type: Full-Time
- Application Deadline: July 10, 2026
About EthioChicken
EthioChicken is a leading Ethiopian-based company focused on distributing chickens to rural farmers across the country. The organization works to improve food security and livelihoods by supporting smallholder farmers.
Its long-term vision is to provide one chicken per person per year, contributing to healthier and more prosperous farming communities in Ethiopia.
Position: Customer Care Associate
Qualifications
Applicants should have:
- Bachelor’s degree in Sales and Marketing, Management, or related fields
- 0–1 year of customer service experience
- Strong verbal and written communication skills
- Fluency in English and Amharic
- Fluency in Afan Oromo or Tigrinya (depending on position)
- Other local languages are an added advantage
- Good computer skills and proficiency in Microsoft Office
- Strong problem-solving and customer handling skills
Language Requirements
- Position 1: Amharic and Afan Oromo required
- Position 2: Amharic and Tigrinya required
Role Description
The Customer Care Associate will:
- Handle customer inquiries and complaints
- Provide accurate product and service information
- Ensure high-quality customer experience
- Follow call center procedures and guidelines
- Use company tools and systems effectively
- Maintain professionalism and customer satisfaction standards
How to Apply
Applicants should send:
- Cover Letter
- Detailed CV
Email: careers@ethiochicken.com
Subject Line: Position Title
Only shortlisted candidates will be contacted.
Women are strongly encouraged to apply.
Application Deadline
July 10, 2026
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