JOB OVERVIEW
Organization: Ethio Malaya Trading PLC
Industry: Import, Export & Distribution
Employment Type: Full-Time
Duty Station: Addis Ababa
Number of Vacancies: 15
Application End Date: December 15, 2025
About Ethio Malaya Trading PLC
Ethio Malaya Trading PLC is a dynamic and rapidly growing company engaged in the import, export, and distribution of high-quality products. The company focuses on building strong market connections and delivering exceptional value to customers, supporting its rapid growth with a professional and motivated team.
Available Position
Position: Administration & Customer Liaison Officer
Educational Qualification
- Diploma or above in Marketing, Management, Business Administration, Communications, or a related field
Experience
- Prior experience in customer service, administration, telemarketing, or email marketing is an advantage
- Fresh graduates with excellent communication skills are encouraged to apply
Technical Skills
- Excellent written and spoken English and Amharic
- Proficient in Microsoft Office (Word, Excel, Outlook) and Google Workspace
- Ability to quickly learn about company products and services
Job Purpose
Serve as the vital link between Ethio Malaya Trading PLC and its customers by handling proactive outreach, professional email communication, and effective product introduction to generate interest, build relationships, and support sales objectives.
Key Responsibilities
- Reach out to potential and existing customers via email to introduce new and existing products
- Manage and respond to customer inquiries promptly and professionally
- Maintain an organized database of customer contacts and communication logs
- Prepare and send product information sheets, catalogs, and promotional materials
- Support the sales and marketing team with administrative tasks related to customer follow-up and lead management
- Prepare daily and weekly reports on outreach activities and customer feedback
- Perform other administrative duties as assigned
Personal Attributes
- Exceptional written and verbal communication skills
- Highly organized and detail-oriented
- Self-motivated, proactive, and a strong team player
- Ability to manage multiple tasks and work under pressure
Location: Addis Ababa
How to Apply
Interested and qualified applicants should submit one PDF file including:
- Cover Letter (clearly stating suitability for the role)
- Updated CV/Resume (including at least 2 professional references)
- Supporting Credentials (copies of academic transcripts & work certificates)
Email: ethmly2025@gmail.com
Email Subject Line:
“Application for Administration Officer – [Your Full Name]”
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.
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