Job Overview
Company: Liyana Health Care PLC
Position: Business Unit Quality Assurance Officer
Location: Yanet Internal Medicine Specialized Center, Hawassa
Employment Type: Full-time
Sector: Healthcare & Quality Management
Application Deadline: July 27, 2025
About Liyana Health Care PLC
Liyana Health Care PLC (LHC) is a leading integrated healthcare solutions provider committed to delivering high-quality, advanced, accessible, and affordable clinical services. Operating across Addis Ababa and Hawassa, LHC’s impact spans pharmaceuticals, specialized medical services, health education, and consultancy.
With eight dynamic business units, including Yanet Internal Medicine Center, Yanet General Hospital, and Yanet Drugs & Medical Supplies, LHC plays a key role in transforming healthcare delivery in Ethiopia. The company is known for innovation, patient-centered care, and maintaining international standards across its operations.
Position Summary: Business Unit Quality Assurance Officer
We are seeking a detail-oriented, experienced, and proactive Quality Assurance Officer to join our team at Yanet Internal Medicine Specialized Center in Hawassa. This role is central to maintaining service excellence, ensuring regulatory compliance, and advancing patient safety and quality standards within our healthcare facilities.
Key Responsibilities
- Implement and monitor Quality Improvement (QI) projects aligned with national and international healthcare standards.
- Lead internal audits, manage accreditation processes, and oversee CAPA (Corrective & Preventive Actions) activities.
- Analyze risk, document findings, and recommend solutions for service and safety improvement.
- Train and guide clinical and administrative teams on quality assurance frameworks and compliance measures.
- Prepare and present high-quality reports, analysis dashboards, and quality documentation.
- Collaborate across units to maintain a culture of continuous quality improvement.
Required Qualifications & Skills
Education:
- Bachelor’s or Master’s degree in Quality Management, Engineering, Business Administration, or health-related fields (medicine, public health).
Experience:
- Minimum of 2 years in a healthcare environment.
- At least 1 year in quality assurance or patient safety roles.
Certifications (Highly Preferred):
- ISO 9001, TQM, or other recognized Quality Management certifications.
- Training in clinical audits, QI tools, or patient safety methodologies.
Competencies:
- Proficiency in audit tools, PDSA cycles, and risk analysis frameworks.
- Strong data analysis, interpretation, and presentation skills.
- Excellent report writing and MS Office proficiency.
- Fluency in English and the local working language.
- Strong leadership, communication, and project coordination skills.
What We Offer
- Opportunity to work in a mission-driven, high-impact organization.
- Professional development and quality management training.
- Collaborative work environment focused on innovation and excellence.
- Contribution to healthcare transformation across Ethiopia.
How to Apply
Qualified applicants are invited to submit the following documents:
- Application letter
- Updated CV
- Scanned academic credentials and work experience letters
Send applications via email to both addresses below:
Soliyanabini@gmail.com
bitotesfu@gmail.com
Deadline: July 27, 2025
Only shortlisted candidates who meet the stated criteria will be contacted.
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