JOB OVERVIEW
- Company: Bunna Bank S.C.
- Position: Junior Customer Service Officer
- Location: Under Hawassa District — Dodola, Dolo Mena and Yabelo
- Experience: 0 years — Fresh Graduates
- Employment: Permanent
- Deadline: August 25, 2026
Bunna Bank is inviting qualified and energetic candidates to apply for the position of Junior Customer Service Officer.
1. Junior Customer Service Officer
Education
- Bachelor’s Degree in Accounting, Management, Finance, Economics, Banking & Finance, or a related field
Experience
- No prior experience required
- Fresh graduates can apply
Additional Advantages
- Professional certificates in Computer Applications
- Management Information Systems (MIS)
- IT Fundamentals
Other Requirements
- Basic knowledge of banking operations
- Strong interpersonal skills
- Presentable appearance
- Team-oriented mindset
- Adherence to NBE standards
Key Responsibilities
- Handling account openings and maintaining customer registers
- Managing document custody
- Processing counter transactions and cheque deposits
- Handling returned cheques
- Supporting Senior CSOs with back-office operations
- Assisting with daily reconciliations for ATM/POS/Merchant/Branch books
- Supporting clearing suspense accounts
- Promoting bank products, services and digital channels
- Supporting deposit mobilization and recruiting new clients
- Building relationships with merchants and agents
- Responding to customer inquiries while maintaining confidentiality and service quality
How to Apply
Applications must be submitted online. Physical applications will not be accepted.
Deadline: August 25, 2026
Important Notes
- Employment: Permanent
- Only highly qualified and shortlisted candidates will be contacted.
- Physical applications will not be accepted.
- The bank reserves the right to cancel the advertised vacancy.
- Applicants should submit their application, CV and copies of testimonials through the provided link.
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