JOB OVERVIEW
Organization: Ahadu Bank S.C
Position: Customer Service Officer I
Location: Fiche, Ethiopia
Employment Type: Permanent
Application Deadline: August 9, 2025
Contact: +251 11 5260 795
About Ahadu Bank
Ahadu Bank aims to promote inclusive banking through innovation and customer-centered services, targeting both underserved and financially included communities. The Bank provides a dynamic work environment, equal employment opportunities, and encourages female applicants to join its growing team.
Position Details
Position: Customer Service Officer I – Fiche Branch
Education:
- Bachelor’s degree in Banking & Insurance, Accounting, Management, Economics, Business Administration, or related fields
Experience:
- Minimum of 1 year of relevant experience in a bank
Key Competencies:
- Strong understanding of general financial products and services
- Familiarity with banking procedures and accounting
- Ability to resolve customer requests and inquiries effectively
- Excellent command of Microsoft Office tools, especially Excel
- Familiarity with core banking systems
Role Responsibilities:
- Provide front-office customer service support
- Handle account maintenance, payments, and collections
- Manage cash and non-cash transactions
- Respond to customer inquiries and deliver high-quality service
Job Reference Code: Ext/Vaca/0112/2025
How to Apply
Interested and qualified candidates should apply online via the following link:
Important Notes:
- Upload all credentials in a single PDF file not exceeding 10MB
- Only shortlisted candidates will be contacted
- For inquiries, call: +251 11 5260 795
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