JOB OVERVIEW
Company: ZamZam Bank S.C
Location: Ethiopia
Job Type: Full-time
Positions: 4
Deadline: May 22, 2026
About the Bank
ZamZam Bank S.C is the first fully licensed Interest Free Bank in Ethiopia, established to enhance financial inclusion through Shari’ah-compliant banking services. The bank is working toward its vision of becoming the leading all-inclusive Islamic bank in Africa by 2030 through innovation, customer-focused services, and ethical banking practices.
Position 1: Banking Business Officer I
Minimum Qualification & Experience
- BA Degree in:
- Economics
- Management
- Accounting
- Other business-related fields
- Minimum 2 years of branch banking experience
- At least 1 year as Junior Officer
Required Competencies
- Sales and marketing skills
- Customer experience management
- IFB product knowledge
- Problem identification and solving skills
- Knowledge of Interest Free Banking (IFB) is advantageous
Language Requirement
- Knowledge of local language is advantageous
Place of Work
- Sankura
- Mizan Aman
- Yeri
Position 2: Senior Banking Business Officer
Minimum Qualification & Experience
- BA Degree in:
- Economics
- Management
- Accounting
- Other business-related fields
- Minimum 3 years of banking operation experience
- At least 2 years as Branch Banking Officer
Required Competencies
- Branch operations
- Sales and marketing
- Customer experience
- IFB product knowledge
- Problem-solving skills
Additional Requirements
- Knowledge of local language is advantageous
- Knowledge of IFB is advantageous
Place of Work
- Sankura
Position 3: Branch Manager
Minimum Qualification & Experience
- BA Degree in:
- Economics
- Management
- Accounting
- Other business-related fields
- Minimum 5 years of banking operation experience
- At least 2 years as:
- Senior Officer
- Customer Service Manager
- Equivalent branch banking role
Additional Requirements
- Knowledge of IFB is advantageous
- Knowledge of local language is advantageous
Place of Work
- Sankura
Position 4: Manager, Customer Experience & Compliance Management
Minimum Qualification & Experience
- Master’s/Bachelor’s Degree in:
- Economics
- Business Administration
- Management
- Marketing
- Banking & Finance
- Project Management
- Information Systems
- Computer Science
- Related fields
Experience Requirement
- 5/7 years of relevant experience respectively
- At least 2 years as:
- Senior Officer
- Principal Officer
- Team Leader
- Experience in:
- CRM
- Quality Assurance
- Customer Experience
- Product Development
- Customer Complaint Management
- Related positions, preferably in IFB
Additional Advantages
- Knowledge of IFB
- AI knowledge
- More than one local language
Place of Work
- Head Office
How to Apply
Interested applicants who meet the above requirements should submit:
- Application letter
- Updated CV
- Credentials in PDF format
Applicants must clearly state the position they are applying for through the official application link below:
Important Notes
- Incomplete documents will not be accepted.
- Only shortlisted applicants will be contacted.
Application Deadline: May 22, 2026
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