JOB OVERVIEW
- Company: Virtual Equb PLC
- Position: Customer Service Representative – Customer Assessment
- Location: Addis Ababa, Meskel Flower
- Net Salary: ETB 10,000
- Application Deadline: November 7, 2026
Available Position
Customer Service Representative – Customer Assessment
Virtual Equb PLC is looking for an energetic, reliable, and detail-oriented Customer Service Representative who will be responsible specifically for customer and field/shop assessments (የደንበኞች ገበያ ጥናት).
The role involves visiting customers’ business premises, verifying business information, collecting accurate data, and completing assessment reports within the required timeframe.
Educational Qualification
Applicants should have:
- Diploma or Degree in any field.
- Education in Business, Marketing, or a related field is preferred.
Required Skills and Qualifications
- Good communication skills in Amharic and basic English.
- Ability and willingness to travel around Addis Ababa for field visits.
- Honest, punctual, and detail-oriented.
- Previous experience in customer service, field work, or data collection is an advantage.
- Must have an own smartphone.
- Ability to maintain confidentiality of customer information.
- Professional and respectful approach when communicating with customers.
Salary and Benefits
- Net Salary: ETB 10,000
- Opportunity to work with a growing digital Equb company.
- Exposure to customer assessment, field operations, and digital financial services.
Job Location
Meskel Flower, Addis Ababa, Ethiopia
Application Deadline
November 7, 2026
Early submission of applications will receive priority consideration.
How to Apply
Interested and qualified applicants should submit:
- Updated CV
- Application letter
Applications can be submitted by email or in person.
Email Application
Email Subject Line:
Application: [Position Title] – [Your Full Name]
In-Person Application
Virtual Equb PLC
Meskel Flower, in front of Dreamliner Hotel
Jems Building, 2nd Floor
Addis Ababa, Ethiopia
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