JOB OVERVIEW
Company: Digaf Microcredit Provider S.C.
Position: Loan Officer
Location: Addis Ababa, Tepi, Mizan, Bonga, Dilla, Durame, Worabe, Asella, Harar, Jigjiga, Gonder, Dessie, Debremarkos
Employment Type: Full-Time
Experience Level: Entry-Level (0+ Years)
Application Deadline: May 16, 2025
About Digaf Microcredit Provider
Digaf Microcredit Provider S.C. is a tech-driven microfinance institution committed to expanding access to affordable and reliable financial services for low- and medium-income individuals across Ethiopia. In partnership with the Ministry of Labor and Skills (MoLS), Digaf leverages digital solutions to deliver inclusive microcredit services that transform communities and empower individuals.
Be part of a growing fintech institution making a tangible impact in underserved regions.
Position: Loan Officer
As a Loan Officer, you will be at the frontlines of expanding financial access by promoting loan products, verifying clients, processing applications, and supporting timely repayment. This is an ideal opportunity for passionate, field-oriented professionals ready to work directly with communities and clients.
Qualifications & Skills:
- Bachelor’s degree or diploma in any relevant field (Business, Economics, Marketing, etc.).
- No prior experience required – recent graduates are encouraged to apply.
- Field visit and customer-facing experience is an advantage.
- Strong interpersonal, sales, and customer service skills.
- Willingness to travel and conduct customer verifications on-site.
- High integrity, data protection awareness, and commitment to compliance.
- Problem-solving and negotiation abilities for handling loan recovery and client engagement.
Key Responsibilities:
1. Loan Promotion & Client Onboarding
- Actively promote Digaf’s microcredit products in target communities.
- Onboard eligible clients with clear product information and support.
2. Field Visits & Customer Verification
- Conduct in-person visits to verify applicants’ identity, residence, and business viability.
3. Loan Application Processing
- Collect and validate client information and documentation.
- Prepare and submit loan applications for approval.
4. Repayment Monitoring & Collection
- Track repayments, send reminders, and follow up on overdue accounts.
5. Delinquency Management
- Support recovery processes, identify at-risk clients, and offer repayment solutions.
6. Customer Retention & Service
- Build strong client relationships to foster trust and loyalty.
7. Recordkeeping & Reporting
- Maintain accurate data and submit regular performance reports.
Locations:
Addis Ababa
Tepi, Mizan, Bonga
Dilla, Durame, Worabe
Asella, Harar, Jigjiga
Gonder, Dessie, Debremarkos
What We Offer:
- A chance to build your career in digital microfinance.
- Hands-on fieldwork experience with real impact.
- Opportunities for growth within a fast-scaling fintech.
- A mission-driven work environment focused on inclusion and empowerment.
How to Apply
Email your updated CV and cover letter to: hr@digafcredit.com.
Use the subject line: “Loan Officer – [Your Preferred Location]”
Deadline: May 16, 2025
📣 Empower Your Career in Inclusive Finance
Be part of Ethiopia’s future in digital microfinance. Apply now and bring positive change to underserved communities.
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