JOB OVERVIEW
- Company: Bless Agri-Food Laboratory Services PLC
- Position: Junior Customer Service Officer
- Qualification: BA/BSc in Business, Economics, or Natural Sciences
- Work Experience: Not required (Fresh Graduates)
- Location: Legetafo
- Job Type: Full-time
- Application Deadline: November 7, 2026
- Application Method: Email
Bless Agri-Food Laboratory Services PLC is an ISO/IEC 17025:2017 accredited laboratory established in 2011 through a joint venture between Ethiopian and French investors. The company provides testing, product certification, inspection, and training services in the agri-food sector.
JOB RESPONSIBILITIES
The Junior Customer Service Officer will work under the supervision of the Customer Service Division Manager and perform the following duties:
- Receive, register, code, and handle samples for laboratory testing.
- Ensure samples are within the company’s testing scope.
- Transfer samples to the appropriate laboratory departments.
- Receive and issue test results, certificates, and inspection reports to customers.
- Respond professionally to customer enquiries and complaints.
- Follow up customer orders and address delays or service concerns.
- Promote the company’s services to current and potential customers.
- Support marketing and sales staff with technical information.
- Maintain positive working relationships with customers.
- Ensure customer concerns are addressed professionally and efficiently.
QUALIFICATION AND EXPERIENCE
Applicants must meet the following requirements:
- BA/BSc degree in Business, Economics, or Natural Sciences.
- No previous work experience is required.
- Fresh graduates are encouraged to apply.
- Good communication and customer service skills are advantageous.
DUTY STATION
Work Location: Legetafo, Ethiopia.
HOW TO APPLY
Interested and qualified applicants should submit the following documents by email:
- Application letter.
- Updated CV.
- Non-returnable photocopies of educational credentials.
Email Address: jobs@blesslaboratory.com
Email Subject: Junior Customer Service Officer
Applicants must clearly mention the position they are applying for in the subject line of their email. Applications that do not follow the instructions will not be considered.
Application Deadline: November 7, 2026.
For More Information: 0116679905
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