JOB OVERVIEW
- Company: Alliance Microfinance Institution
- Positions Available:
- Customer Service Officer I
- Senior Customer Service Officer
- Senior Credit Service, Analyst and Portfolio Management Officer
- Location: Branch and Head Office – Addis Ababa
- Job Type: Full-time
- Deadline: January 15, 2026
ABOUT ALLIANCE MICROFINANCE
- Alliance Microfinance Institution is a leading microfinance provider in Ethiopia, focused on delivering financial services, promoting digital finance adoption, and supporting sustainable economic growth.
- The institution values innovation, customer satisfaction, and responsible financial management.
AVAILABLE POSITIONS
1. Customer Service Officer I
- Qualifications: Diploma or BA in Finance, Accounting, Economics, Management, Business Administration, Marketing, or related fields
- Experience: Minimum 3 years for diploma holders, 1 year for BA holders in Fintech, Banking, or Microfinance operations
- Skills: Digital financing knowledge and high technology proficiency preferred
- Job Responsibilities:
- Identify potential money savers, focusing on high-value depositors
- Review and evaluate loan and guarantee applications
- Appraise applicants’ financial standing using credit analysis techniques
- Assess creditworthiness and collateral sufficiency
- Evaluate credit risks involved
- Location: Branch Office, Addis Ababa
2. Senior Customer Service Officer
- Qualifications: Diploma or BA in Finance, Accounting, Economics, Management, Business Administration, Marketing, or related fields
- Experience: Minimum 2 years in Fintech, Banking, or Microfinance operations
- Skills: Digital financing knowledge and high technology proficiency preferred
- Job Responsibilities:
- Identify potential high-value depositors
- Review and evaluate loan and guarantee applications
- Assess applicants’ financial standing, creditworthiness, and credit risks
- Location: Branch Office, Addis Ababa
3. Senior Credit Service, Analyst and Portfolio Management Officer
- Qualifications: BA in Finance, Accounting, Economics, Management, Business Administration, Marketing, or Agribusiness-related fields
- Experience: 5 years for BA, 3 years for MA in Fintech, Banking, or Microfinance operations
- Skills: Digital financing knowledge and high technology proficiency preferred
- Location: Head Office, Addis Ababa
HOW TO APPLY
- Interested applicants meeting the minimum requirements should submit their CV and cover letter via email to:
- Primary Email: samarawithailu2004@gmail.com
- Copy: zelalembekie1972@gmail.com
NOTES
- Ensure all documents are accurate and complete.
- Only eligible candidates will be contacted for interviews.
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