Job Overview
- Organization: Zemen Bank S.C.
- Position: Customer Service Representative (CSR) – Fresh Graduate Program
- Location: Addis Ababa
- Employment Type: Full-time
- Eligible Applicants: Female fresh graduates (2024 & 2025 G.C.)
- Deadline: September 25, 2025
About Zemen Bank
Zemen Bank is one of the fastest-growing private banks in Ethiopia, serving major corporate and individual clients with innovative financial solutions. The Bank is known for its customer-oriented services, professionalism, teamwork, and integrity, and is committed to nurturing the next generation of banking professionals.
Position: Customer Service Representative (CSR) Program (For Females)
Educational Requirement
- BA Degree in Marketing, Communications, SSOM, Digital Marketing, Banking & Finance, Accounting, Management, Economics, or related Business fields.
- Must be a 2024 or 2025 graduate.
- Minimum CGPA of 3.25.
Key Responsibilities
- Apply Zemen Bank’s standards, procedures, and methodologies in daily assignments.
- Provide accurate and timely data and utilize appropriate knowledge sources.
- Build constructive working relationships with team members and clients.
- Maintain updated knowledge in banking operations and personal development.
- Deliver tasks independently and under pressure while meeting deadlines.
- Demonstrate teamwork, professionalism, and strong motivation to contribute to the bank’s success.
- Perform additional tasks assigned by supervisors.
Rewards & Benefits
- Attractive salary and benefits package.
- Career development opportunities.
- A supportive work culture that values excellence and growth.
- Clear promotion and advancement pathways within the Bank.
Note: Only female graduates are eligible for this program.
How to Apply
Interested and qualified applicants should apply online using the following link:
Deadline: September 25, 2025
Why Join Zemen Bank?
- Gain professional exposure in one of Ethiopia’s leading private banks.
- Opportunity to kickstart your career in banking through structured training.
- Be part of a dynamic and growing institution that values innovation and service excellence.
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