JOB OVERVIEW
Locations: Addis Ababa & Shashemene
Organization: Zemen Bank S.C
Application Deadline: May 23, 2025
About Zemen Bank
Zemen Bank is one of Ethiopia’s innovative private banks, committed to modern, customer-focused, and accessible financial services. With a strong focus on financial inclusion, particularly for women and underserved communities, Zemen Bank aligns its operations with national development goals while maintaining strong corporate governance and profitability.
We are currently seeking qualified professionals to fill the following positions:
Position 1: Customer Service Officer – I
Location: Shashemene Banking Center
Qualifications:
- Education: BA Degree in
- Banking and Finance
- Accounting
- Economics
- Management
- Or a related business field
- Experience:
- Minimum 1 year of relevant banking or customer service experience
Position 2: Manager, Employee Services Division
Location: Addis Ababa
Qualifications:
Option 1:
- MA/MBA/MSC Degree in:
- Business Administration
- Management
- Human Resource Management
- Or a related field
- Experience: Minimum 7 years in HR functions (rewards, services, relations, analytics, evaluation), with at least 2 years in a managerial role
Option 2:
- BA/BSC Degree in:
- Business Administration
- Management
- Human Resource Management
- Or a related field
- Experience: Minimum 9 years in similar HR roles, with at least 2 years in a managerial/supervisory position
Key HR Areas of Focus (for the 2 Position ):
- Reward Management
- Employee Services
- Employee Relations
- HR Analytics & Reporting
- Job Analysis & Evaluation
How to Apply
Interested applicants should:
- Prepare an application letter, CV, and credentials in PDF format
- Clearly state the position title they are applying for
Note:
- Incomplete applications will not be accepted
- Only shortlisted candidates will be contacted
- Email/physical applications are not accepted
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