JOB OVERVIEW
Now Hiring: Customer Service Officer | Addis Ababa
External Vacancy Announcement No. 013/2025
Deadline: May 25, 2025
About Tsehay Bank
Tsehay Bank S.C. is one of Ethiopia’s newest and fastest-growing private banks, officially launched on July 23, 2022 with an authorized capital of Birr 2.8 billion. Founded by 373 shareholders, Tsehay Bank is committed to providing sustainable value for stakeholders, exceptional customer experience, and innovative banking services through cutting-edge technology.
Position: Customer Service Officer
Location: Addis Ababa
Educational Qualification:
- BA degree from a recognized university in one of the following fields:
- Accounting and Finance
- Management
- Business Administration
- Marketing Management
- Or related disciplines
Experience Required:
- Minimum 2 years of relevant experience as a Junior Customer Service Officer in the banking industry
Key Responsibilities:
- Provide front-line banking services with professionalism and efficiency
- Handle deposits, withdrawals, and account management for clients
- Respond to customer inquiries and resolve issues in a timely manner
- Promote bank products and services to enhance customer satisfaction
- Ensure compliance with bank policies and procedures
Why Join Tsehay Bank?
- Work in a modern, tech-forward banking environment
- Be part of a growing institution that values innovation and service
- Career advancement opportunities within the bank
- Competitive salary as per the bank’s scale
How to Apply
Application Link:
Instructions:
- Submit your updated CV in PDF or image format
- Only applications submitted via the link will be accepted
- Ensure you are logged in with your own email address (this email will be used for future communication)
- Applications that do not meet the minimum requirements will be automatically disqualified
Deadline: May 25, 2025
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