JOB OVERVIEW
Company: Liyana Health Care PLC
Positions:
- Marketing and Customer Service Officer
- Corporate Marketing & Customer Service Officer (GP)
Location: Hawassa, Ethiopia
Employment Type: Full-time
Experience Level: Entry-level / 0+ years
Salary: Competitive, based on experience
Application Deadline: July 6, 2025
Posted On: June 30, 2025
About Liyana Health Care PLC
Liyana Health Care PLC (LHC) is a fast-growing healthcare institution dedicated to providing quality, compassionate, and accessible health services in Ethiopia. With a people-centered approach and modern healthcare practices, LHC is transforming patient experiences and promoting wellness at both individual and community levels.
As part of its growth strategy, LHC is expanding its corporate marketing and customer service efforts—ensuring that patients receive holistic, informed, and high-touch service across all touchpoints.
Open Positions
1. Marketing and Customer Service Officer
Qualifications:
- Bachelor’s Degree in Sociology, Marketing Management, Public Health, Business Management, or related fields
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and basic creative/design tools
Experience:
- 0 or more years of professional experience
- Additional certification in marketing, communications, or CRM is an advantage
Key Attributes:
- Strong interpersonal and team collaboration skills
- Adaptable, dependable, and passionate about healthcare and customer satisfaction
- Culturally sensitive and emotionally intelligent
2. Corporate Marketing & Customer Service Officer (General Practitioner)
Qualifications:
- Medical degree (General Practitioner)
- No prior work experience required
- Certifications or training in social media management and digital tools are a plus
Key Attributes:
- Compassionate and customer-first mindset
- Strong ability to explain healthcare concepts in accessible ways
- Enthusiastic about driving brand engagement and patient education
What You’ll Do
- Design and implement patient-centric communication and engagement strategies
- Manage digital channels, including social media and community outreach
- Respond to inquiries, resolve complaints, and improve service delivery workflows
- Support promotional campaigns for LHC’s healthcare programs and offerings
- Ensure culturally sensitive communication tailored to the Hawassa region and broader communities
Why Join Liyana Health Care PLC?
- Be part of a forward-thinking healthcare organization
- Gain exposure to healthcare marketing, community engagement, and corporate branding
- Collaborate with clinical and administrative teams to improve patient outcomes
- Grow your career in healthcare communications and customer experience
How to Apply
Interested applicants who meet the qualifications are encouraged to send their CV and a cover letter describing their interest and relevant background to:
Email: misgana@liyanahealthcare.com
Deadline: July 6, 2025
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