JOB OVERVIEW
Company: Huawei Technologies Ethiopia PLC
Position: IT Support
Location: Addis Ababa, Ethiopia
Job Type: Full-time
Industry: Telecommunications, Information Technology
Posted Date: October 7, 2025
Application Deadline: October 18, 2025
Salary & Benefits: Competitive, based on qualifications and experience
About Huawei Technologies
Huawei Technologies is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. Ranked among the top telecom equipment suppliers worldwide, Huawei serves over 45 of the world’s top 50 telecom operators and operates in more than 140 countries.
With a mission to “Enrich Life through Communication,” Huawei is committed to innovation and customer-focused solutions, delivering high-quality technologies that connect one-third of the world’s population.
Position: IT Support
Huawei Technologies Ethiopia is seeking a qualified IT Support Specialist to join its professional team in Addis Ababa. The successful candidate will provide end-user technical assistance, maintain network systems, and ensure continuous operational efficiency in a fast-paced, multinational work environment.
Education & Major Requirements
- Bachelor’s Degree (BSc) in Computer Engineering or Computer Science
Language Skills
- Proficiency in English (written and spoken) is required
Skills or Certificate Requirements
- HCNA, A+, or equivalent IT/network certification
- Strong background in network design, installation, and maintenance
- Excellent troubleshooting and technical problem-solving skills
- Experience with firewalls, VPNs, and network security configurations
Key Responsibilities
Network Management
- Design, install, and upgrade network systems, including hardware and software components
- Monitor network performance and perform routine maintenance to ensure reliability and uptime
- Implement and manage network security measures in alignment with company policies
Technical Support
- Provide end-user support for both hardware and software issues
- Diagnose, research, and resolve IT-related incidents within established SLAs
- Offer technical assistance for printers, meeting devices, and other office equipment
System Administration
- Perform daily system health checks and maintain network documentation
- Manage user accounts, access rights, and IT asset inventories
- Assist with the setup, configuration, and deployment of new devices
User Training & Documentation
- Train staff on cybersecurity awareness and new technology usage
- Communicate technical solutions effectively to non-technical users
- Maintain detailed records of support requests, incidents, and resolutions
Project Involvement
- Support ongoing IT infrastructure and network upgrade projects
- Participate in technical meetings and collaborate with internal departments
Candidate Profile
The ideal candidate is a proactive and customer-oriented IT professional who can provide hands-on technical support in a dynamic environment. Candidates should demonstrate reliability, effective communication, and the ability to work both independently and collaboratively.
Location: Addis Ababa, Ethiopia
Application Deadline: October 18, 2025
How to Apply
Interested and qualified applicants are invited to apply online.
Please ensure that your application includes:
- Updated CV
- Cover letter mentioning the position title clearly
Important Note:
Applicants who do not meet the educational or professional requirements should not apply. Only shortlisted candidates will be contacted.
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