JOB OVERVIEW
SALARY :- As per company scale
DATE POSTED :- April 5,2025
DEADLINE DATE :- April 12,2025
JOB POSITION & REQUIREMENTS
Dashen Bank was founded in September 1995. Dashen Bank coined its name from the highest peak in Ethiopia, mount Dashen, and aspires to be the Best in Class Bank in Africa. Headquartered in Addis Ababa, the Bank is among the biggest private Banks in Ethiopia. It operates through a network of more than 450+ Branches, ten dedicated Forex Bureaus, 400+ ATMs, and 950 plus Point-of-Sale (POS) terminals spread across the length and breadth of the nation. It has established correspondent banking relationships with 462 banks covering 70 countries and 170 cities across the world.
Position: Customer Service Manager I
Academic and Professional Qualifications:
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
- Minimum of Six (6) years of banking exper
Technical Competencies:
- Understands the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Project management skills.
Place Of Work: Bole Nura Hera Branch
How To Apply
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Maney